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Shannon Fletcher
Teaching Associate of Management and Organization

Education

  • Ed.D. Pepperdine University (2016)
  • BA Arizona State University (2006)

Selected Publications

  1. “Functional workplace play: The initiators and types of play employees engage in at work.”
    Fletcher, S. & Thornton, K.R. (2025). International Journal of Play. p. 1-17
  2. “Remotely different: Two soft skills to effectively navigate conflict in today’s workplace.”
    Thornton, K.R. & Fletcher, S. (2024). Negotiation and Conflict Management Research 17(3), 208-228.
  3. “The top 10 soft skills in business today compared to 2012.”
    Fletcher, S. & Thornton, K.R. (2022). Business and Professional Communication Quarterly. 86(4).

Courses Taught

Leading Organizational Change
Essentials of Management and Entrepreneurship
Leadership and Decision Making

Selected Presentations

Public Speaking Two Workplace Behaviors to Effectively Navigate Conflict in Today’s Workplace. Program on Negotiation. Harvard Law.
Shannon Fletcher

Academic Department

Management & Organization

Current Research

Self-compassion, Thriving workplace behaviors, Conflict resolution